What Makes Employees Loyal? click to read...




Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.

         -  Stephen R. Covey







RealTime Coaching FAQ














At a recent conference I was speaking with a few folks, and a woman shared with a small group of us that as of the previous weekend she was happily engaged. At that moment her manager happened to be walking past on his way to get a coffee, down the hall in the rather large conference centre. He had just overheard the part about her being engaged. He responded, “That’s great Cathy….. that’s what we need - more engaged folks like you, kid!” He was unaware that she planned to be married in the next 18 months. He was also unaware that, after working for him for the last two years, she was interviewing for a job with a competitor.

Later when I asked if the other job compensation was better, she replied, “No… but a friend works there, and the guy I’d report to is an excellent Coach. My current boss could barely spell the word COACH...and I hate being called 'kid'.”

Without a doubt, many of you may be coming up for air after a busy season. If your coach were to ask you the following questions, what would your responses be?

1)     Have you nurtured the disciplines of personal leadership (Reflection, Recreation and Re-calibration)?


2)     On a scale of 1-10, how has your coaching been going?


3)     What area of your coach/ leadership have you developed in?


4)     What area of your coach/ leadership do you most need to focus on?


5)     What can/ will you do more of/ less of to enhance your coaching effectiveness this month?

Without question, the issues of talent, performance and leadership continue to be topics of challenge for many organizations. Let’s not forget, as leaders and coaches you have significant impact on the “engagement” level of your staff.  

In Dr. John Maxwell’s recent book, Talent is Never Enough, he mentions that “Passion energizes your talent.” He says, “Talent doesn’t carry people to the top – it’s passion. Passion creates fire, it provides fuel. As long as the passion is there, it doesn’t matter if individuals fail or how many times they fall down. It doesn’t matter if people are against them or if people say they can’t succeed. They keep going and make the most of whatever talent they possess. They do not stop until they succeed.”

As a coach, seeking to engage those you lead or work with, you may find Dr. Maxwell’s 5 focal points worth noting:

1) Be intentional – make every action count.

2) Challenge your excuses. We all have reasons for not doing what we ought to. Should we allow these to get us off track?

3) Don’t let yesterday hijack your attention. Don’t be stuck in the past. Learn from it and let go of it to embrace change needed.

4) Focus on the present. Listen to others – be fully engaged.

5) Stay results-focused. Any time you concentrate on the difficulty of the work at hand, instead of its results or rewards, you may be discouraged. Focusing on results enhances your ability to remain positive and encouraged.

Finally, let’s hope with you as a coach, all the people around you are (or become) “happily engaged.” If not, they’ll find a manager/ coach who will better facilitate their engagement.

In the Spirit of Growth,


P.S. Below are a few articles of interest.

Understanding and Coaching Gen Y
Attracting the 20-something worker.....The baby-boomers' kids are marching into the workplace, and look out: This crop of twentysomethings really is different. Fortune's Nadira Hira presents a field guide to Generation Y.

Are You Engaged at the Office?
A recent study by Shepell-fgi, a workplace health services adviser, found that psychological factors have a greater effect on worker motivation and results than the old paycheque.